Introduction to Supply Chain Management Technologies, Second Edition (Resource Management)
David Frederick Ross
Language: English
Pages: 424
ISBN: 143983752X
Format: PDF / Kindle (mobi) / ePub
It is almost impossible to conceive of the concept and practical application of supply chain management (SCM) without linking it to the enabling power of today’s information technologies. Building upon the foundations of the first edition, Introduction to Supply Chain Management Technologies, Second Edition details the software toolsets and suites driving integration in the areas of customer management, manufacturing, procurement, warehousing, and logistics. By investigating the breakthroughs brought about by the emergence of new Internet-based technologies in information, channel, customer, production, sourcing, and logistics management, the author provides new insights into the continuously emerging field of SCM.
New in the Second Edition:
- New model of SCM
- Extended discussion of the concepts of lean, adaptive, and demand-driven supply chain technologies
- Customer experience management and social networking
- Fundamentals of computing and their enabling power
- Basics of today's ERP/supply chain business solutions
- Integrative software tools that allow for new levels of collaboration, flexibility, and performance
The new edition expands on emerging technologies that have provided all forms of enterprises with the capability to continuously automate cost, redundancy, and variation out of the process; enhance information creation and visibility; and expand the peer-to-peer connectivity that allows people to network their tasks, ideas, and aspirations to produce a form of collective open-ended knowing, collaborating, and experiencing. The information presented builds an understanding of how today’s technology-driven SCM provides new avenues to execute superlative, customer-winning value through the digital, real-time synchronization of productive competencies, products, services, and logistics delivery capabilities with the priorities of an increasingly global business environment.
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Multiphased process that involves reshaping the infrastructures of both individual organizations and accompanying supply chains as much as it does implementing computerized CRM functions. The following steps should be considered in architecting such individual companies and supply chains systems. 1. Establish a Customer-Centric Organization. Migrating the enterprise from a product- to a customer-centric focus will require changes in the way companies have managed everything from customer.
Qualifying prospects and customers. ◾◾ e-Mail marketing enables companies to leverage captured prospect/customer information to establish customized marketing campaigns communicated to the marketplace via e-mail. The Internet is critical in assisting companies to deliver tailored responses to their marketplaces by effectively sorting good customers (profitable/valuable) from the bad (unprofitable/nonvaluable). Once stratification of the customer base is completed, businesses can then architect an.
Space, traditional roles in organizations evolve into cross-functional, cross-knowledge teams capable of further leveraging the data emerging from the performance of technology-driven work into new value-adding possibilities. As we move into the second decade of the twenty-first century, the debate that raged in the concluding decades of the previous century about the alienation of the worker in the face of automation seems now irrelevant. Much of the reason is that the fear that automation.
Information? ◾◾ How can the network of users ensure that the data is timely and accurate? The answer to these and other questions is the ultimate goal of today’s computerized business systems. Realizing this goal requires the application of technology toolsets that automate tasks subject to human or environmental variance, activate new sources of information assisting people to effectively collect, access, and analyze Supply Chain System Foundations ◾ 67 system data, and provide a platform.
Bonus and incentives, pricing, and advertising and marketing strategies. ◾◾ Alert Signal Management. Once notification of demand or supply abnormalities occurs, the close networking of trading partners provides for the efficient rebalancing of channel resources. Visibility tools include alert-driven signals revealing unplanned product shortages (or excesses), emergency plant shutdowns, process failures, unexpected outlier demand, and evidence of wide variance of actual demand and supply against.